Canadian Hearing Society
  • Font size:
    A A A
  • Display mode:
Search…

Services



Care and protection for your hearing aids

Purchased your hearing aid at CHS? Learn about our Sound Rewards Program

Purchased your hearing from another organization? Learn about our Sound Umbrella Program 

Sound Rewards

Buying hearing aids requires time and investment to ensure you’re getting the right technology. But now that you’ve purchased your hearing aids, why not let CHS take it from here?

At CHS, we pride ourselves in providing complete care for our clients, and that includes maintenance and protection for your hearing aids through our Sound Rewards savings program.

Clients who purchase new hearing aids from CHS can enjoy the benefits of Sound Rewards membership for three years.

Benefits

As a member of our Sound Rewards savings program, you will receive:

  • Free supply of hearing aid batteries for three years*
  • 50% off purchase of additional hearing aid batteries*
  • Extended 90-day trial period
  • Communications counselling
  • Reprogramming and fine-tuning
  • Annual hearing tests
  • In-house repairs
  • Cleaning and maintenance
  • 10% off maintenance products
  • 10% off hearing aid accessory kit
  • 10% off assistive listening devices

Cleaning and maintenance includes:

  • Drying moisture from hearing aids
  • Cleaning wax from hearing aids
  • Cleaning ear molds
  • Replacing tone hooks and/or filters
  • Replacing wax guards
  • Replacing receivers (under manufacturer warranty)
  • Replacing tubing (on Behind-The-Ear hearing aids) or domes
  • Replacing microphone covers
  • Replacing battery doors

And if your hearing aids need to be sent away for repair, we’ll even provide you with a loaner**

* Conditions apply. Contact a CHS clinic for details.

Become a member

To speak with one of our audiologists today about the great benefits offered by Sound Rewards, contact one of our clinic locations.

Membership renewal

At the end of the three-year membership, Sound Rewards members can renew their coverage for a one-year extension, which is renewable every year.

Cleaning and maintenance includes:

  • Drying moisture from hearing aids
  • Cleaning wax from hearing aids
  • Cleaning ear molds
  • Replacing tone hooks and/or filters
  • Replacing wax guards
  • Replacing receivers (under manufacturer warranty)
  • Replacing tubing (on Behind-The-Ear hearing aids) or domes
  • Replacing microphone covers
  • Replacing battery doors

And if your hearing aids need to be sent away for repair, we’ll even provide you with a loaner** 

** Loaner hearing aids are available on a limited basis.

Back to top

Cleaning and Maintaining Hearing Aid

Sound Umbrella

Purchased a hearing aid from another clinic?

If you didn’t buy your hearing aid from CHS, fear not! CHS can take care of you with our Sound Umbrella Protection Plan.

Just come in for a hearing test, let us assess your current hearing aids and we’ll be ready to bring you under the CHS Umbrella. The Sound Umbrella Protection Plan membership is good for one-year and is renewable each year.

Benefits

As a member of our Sound Umbrella Protection Plan, you will receive:

  • A free supply of hearing aid batteries for one year*
  • 50% off purchase of additional hearing aid batteries*
  • Communications counselling
  • Reprogramming and fine-tuning
  • Annual hearing tests
  • In-house repairs
  • 10% off maintenance products
  • 10% off hearing aid accessory kit
  • 10% off assistive listening devices

Cleaning and maintenance includes:

  • Drying moisture from hearing aids
  • Cleaning wax from hearing aids
  • Cleaning ear molds
  • Replacing tone hooks and/or filters
  • Replacing wax guards
  • Replacing receivers (under manufacturer warranty)
  • Replacing tubing (on Behind-The-Ear hearing aids) or domes
  • Replacing microphone covers
  • Replacing battery doors
  • And if your hearing aids need to be sent away for repair, we’ll even provide you with a loaner**

* Conditions apply. Contact a CHS clinic for details.
** Loaner hearing aids are available on a limited basis.

Become a member

To speak with one of our audiologists today about the great benefits offered by Sound Umbrella, contact one of our clinic locations.

Back to top

Back to Top